Customer service 8 big commitment
01
Global Response Time Guarantee
02
Native-Language Support Commitment
03
Real-Time Order Tracking
04
Late Delivery Compensation
05
Quality Warranty&Technical Support
06
24/7 Technical Support Commitment
07
GDPR-Compliant Data Protection
08
Customization &Fast Sample Service
SERVICES WE DO
Company providing the best design services
Pre-sale Service
Professional consultation and solution design
Demand analysis and solution customization
Style recommendation: Provide fabric and color matching suggestions based on the decoration style (modern, Chinese, Nordic, etc.).
Function suggestions: Scenario-based solutions for light-blocking needs (full light-blocking/semi-transparent), sound insulation, UV protection, etc.
Mid-sale Service
Efficient execution and transparent communication
Order confirmation and production tracking
After placing the orders, we will provide a production progress inquiry and clearly inform you of the customization cycle (such as 7 to 15 days).
Logistics service
Packaging standards (dust-proof and water-proof treatment), logistics information synchronization (supporting large item logistics tracking).
After-sales Service
Guarantee and Value-added
Quality Assurance
Online customer service responds promptly to provide after-sales solutions
Value-added services
Regular customer discounts (repeat purchase discounts).